Modems do not last long, like all electronics. On average, a modem’s lifespan lasts up to 2 to 5 years, based on its consistency, how well it is cared for, and the technical changes that can affect its service.

How to Increase the Useful Life of a Modem?

1. Designated Cable
The cable that comes with your modem is designed to connect to a specific device, not another one. When you move your modem, make sure to re-install the original cable. A bad cable can really cause problems.

2. Free From Moisture
Moisture is the biggest problem for any electronic device, including a modem. When you experience the presence of moisture, disconnect it and clean it with a cloth. Let it dry and reconnect it. 

3. Dust and Dirt Avoidance
Dust and dirt can also cause you several problems. Make sure to keep your modem free from dust and dirt. Use a small vacuum cleaner or a moist towel to get rid of them. You can also use compressed air to get rid of all the dust accumulated in your modem.

4. Avoid Excess Heat
Keep your modem away from direct sunlight. Also, it is advisable to place your modem near an air conditioner or fan to ensure that it will not overheat. Modems are frequently used with computers and should never be placed near a computer monitor or printer.

5. Power Saving Mode
Power saving mode is good for products that are used frequently at night or when not in use. When your modem automatically goes into power-saving mode, it will not interrupt your phone calls.

6. Software Update
The software update is important because it can upgrade your modem’s speed and performance. Make sure to update the software of your modem regularly to enhance its overall performance, security, and speed. Also, you can make firmware updates manually if your modem offers this option. 

Why Do Modems Malfunction?

1. Excessive Use
Modems are known to have a limited lifespan. They are frequently used in households and small businesses, which makes them vulnerable to damage. If you use your modem frequently, make sure to check the connections and software updates regularly. Also, if your modem malfunctions, the symptoms might be different depending on the cause.

2. Power Interruption
Power interruptions can cause major damage to your modem. If your modem loses electricity, any signal that is being received is stopped. The settings and information of the modem will also be lost. It can also cause damages to the inside of the modem.

3. Static Electricity
Static electricity can damage your modem. To prevent this, make sure to discharge your feet before connecting your computer or mobile device to the modem. Also, if possible, place your computer on an anti-static surface like an antistatic mat to avoid any static electricity buildup that might harm the product.

4. Warranty Periods
Your modem should have a warranty period that covers any major hardware problems that might occur. You should register your product for a free 1 or 2-year manufacturer’s warranty from the date of purchase. Also, you should check if you are eligible for additional warranties from Internet service providers and mobile network carriers.

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Modems are affordable and simple devices that can be used to enjoy advanced mobile services. Modem maintenance, however, can be difficult. You need to follow proper instructions and note the basic tips that will help your modem work for a longer period of time.

Frequently Asked Questions

Q. What should you do if your modem stops working?
A. If your modem stops working, the first step should be to disconnect it from the power source and remove any cables that might be attached. For example, if it is connected to a router or cable modem, unplug the cable. Wait at least 15 minutes before you plug your modem back into power and connect it to other devices.

Q. What should you do if your modem has an error message?
A. If you are experiencing an error message, the first thing that you should do is to check your computer’s connectivity with the modem. Make sure to connect it directly to the computer or via a wireless connection rather than using another device. If this does not solve the problem, make sure to contact customer service for further instructions.